Expatriate Contract Termination in the Abu Dhabi-Case Study |
Original UAE Case # 105
Expatriate Contract Termination in the Abu Dhabi Police
A summary of the pertinent facts of the case:
Abu Dhabi Police has have been contributing to great extend in the achievement of Abu Dhabi government objective of improving services and to become among the top five best governments of the world. In this process Abu Dhabi has gone under privatization in which the police vehicles repair and maintenance was being privatized. The Transportation and Workshop Department of the Abu Dhabi police have four main sections namely: transportation, vehicles maintenance, supportive services and storages. For the purpose of improving the service quality of vehicle maintenance section Abu Dhabi police has decided to privatize it to a private company Emirates Transportation Est. The company is well-known and experienced in the field primarily running the business of school transportation service. The privatization of Transportation and maintenance department of Abu Dhabi with the Emirates Transportation Est. was expected to provide services to the government bodies, local and federal management of several projects (Nasser, n.d.).
When Emirates Transportation has taken up the charge and started their operation, they have this thinking that Abu Dhabi Police vehicle maintenance department is labor intensive with excessive manpower. In response to this they start the process of layoffs. About 130 employees were laid off from the vehicle repair and maintenance section.
Major Issues:
The main issues associated with this retrenchment of employees were found to be:
1. All such employees were not citizens of Abu Dhabi and they had traveled to this place in search of jobs so that they can afford better living for their families in the home country.
2. Majority of the employees had bank loans which they will not be able to repay due to critical cash flow crunch and eventually will leave the country leaving the debts unpaid or bad debts for the country.
3. All the employees were terminated with short notice of two weeks and salary of two months. Short notice didn't allow them to look for another job.
4. Emirates Transportation Est. tried to re-employ the retrenched staff but majority of them refuse because they were not offered the same benefits of housing, health insurance and children education as they were given in Abu Dhabi Police department.
5. All the employees were face with sever domestic problems like health care concerns, children education which suffered greatly during sudden unemployment period and deterioration in the living standards of these people.
Alternate Scenario:
On the contrary when Abu Dhabi Municipality was undergoing the process of privatization of their Vehicles Maintenance Department prior to the Abu Dhabi Police, they had managed to do so with following characteristics:
1. Employees were notified 6-month prior to the layoffs so they can look for their jobs. Due to which majority of the employees were able to find new jobs.
2. They had involved employees in the process and the change process was done with full active participation of employees.
3. The employees left the organization with good experience for their future career move.
Problem Area:
The difference in both the approaches was due to the management approach that has taken charge of the privatization process. The Abu Dhabi Police department was headed by General Saeed who possess bachelor degree in accounting might be expert in his field of study but has not demonstrated quality skills in people and organization administration and management. He took employees as a burden and only bothered about the financial aspect of the organization.
On the other hand, Abu Dhabi Municipality was headed by Major Mohammed who was a graduate in Public Administration. Through his educational background he was well aware of the importance of people and organization administration and management. He tackled the issue of privatization with great efficiency leaving no adverse consequences on the economic conditions of individual that can affect economic condition on the macro level.
Trickledown effect:
Abu Dhabi Police was trying to make positive contribution towards the government broader objective of achieving high service quality and mark of excellence in the world. Privatization was one step taken by the police department to achieve service quality. There are 700 employees in the Transportation and Workshop Department of which almost all of them are expatriates, left their home country in search of better economic conditions for themselves and their families.
For any economy expatriates are considered to be a resource bringing in skills, craftsmanship and intelligence to the country contributing towards its economic development. This is the main reason countries, governmental and private organizations have formulated a framework...
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